Shipping policy

  1. Shipment Processing Time - All orders are processed within [Number, e.g., 1–3] business days. Orders are not shipped or delivered on weekends or holidays.If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
  2. Shipping Rates & Delivery Estimates - Shipping charges for your order will be calculated and displayed at checkout.

    Shipping Method

    Estimated Delivery Time

    Shipping Cost

    Standard

    [5–7] business days

    $3.89

    Expedited

    [2–3] business days

    9.89

    Orders over $75.00

    [5-7] business days

    Free
    Delivery delays can occasionally occur due to courier issues or customs clearance.
  3. Shipment Confirmation & Order Tracking - You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
  4. International Shipping Policy - We currently ship to United States.
  5. Customs, Duties, and Taxes: JelvieDotStore is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
  6. Damages - JelvieDotStore is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.